Frequent Questions

There are so many factors (age, disability status, specific needs, public funding availability, etc.) that steer these discussions and eligibility criteria is often determined by which type of funding source is being utilized. We encourage you to speak directly to our Intake & Benefits Coordinator at (336) 394-1310.

Appointments are strongly recommended. Most inquiries, however, can be handled by phone or email if preferred.

Adult Day Care is a supervised program in a community group setting offered during the day to individuals with mental and/or physical impairments to promote social, physical and emotional well-being.

The health care component of adult day health services distinguishes it from adult day care. As part of the structured day program of activities and services, participants enrolled in adult day health also require daily nursing supervision.

The LEAF Center is a dually licensed Adult Day Care/ Day Health facility. Program staff will conduct an enrollment assessment to determine which service best supports the persons’ needs.

No, home health and in-home aide services are not the same. Home health care is more medical in nature and focuses on skilled nursing and therapy.

In-home aide services, like those offered at ADTS, provide non-medical services to help with daily living needs. In-home aide services may include companionship, bathing, meal preparation, laundry, and transportation. In-home aide services may also include light housework, such as dishes and vacuuming. In-home aide services are also known as home care services.

Do your meal programs offer medically tailored or diet specific meals?
No, we cannot accommodate special meals at this time. Our meals meet the state guidelines and provide one-third of daily food requirements

Homebound individuals have an illness, injury, or other condition that limits their ability to leave their home or requires crutches, canes, wheelchairs, or other assistive devices.

Medicare does not currently cover any of our services.

Long-term care insurance can help pay the costs of care. For seniors that do have long-term care insurance, our Care and Resource Coordinator can help answer questions about the paperwork needed to start using this specialized type of coverage.

Medicaid covers many of our services although additional eligibility criteria may apply. Contact our office with specific questions about Medicaid coverage

No. Although Medicaid funds many of our programs, we do not process applications or make eligibility determinations. You can apply for Medicaid at the Rockingham County Department of Social Services. Applications are accepted online, in-person, or by mail.

Applications remain active or on file for one year.

No, Meals-on-Wheels delivers weekday meals (Monday through Friday) to seniors who are homebound. There may be occasional volunteer needs outside of regular business hours, but those types of opportunities are rare. Please contact our Volunteer Coordinator to learn more.

You do not have to have a partner to deliver Meals-on-Wheels. Plenty of people deliver on their own. However, we find that people enjoy going with a friend because one person can focus on driving/navigating and the other person can focus on meal delivery.